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BBB AgencyMultilingual Services

About

Professional Linguistic Expertise. A Global Perspective.

BBB Agency is a multilingual services business built by a small team of language professionals — careful linguistic work, clear communication, and reliable collaboration.

How we work

We help agencies, technology teams, and businesses communicate across languages with confidence — whether that means translating and localizing content, reviewing quality, or evaluating how well AI systems handle language.

Our approach starts with understanding: who the content is for, what it needs to achieve, and what quality looks like for you. From there, we apply consistent criteria, respect your terminology and style guidance, and keep you informed throughout.

When you work with us, you work directly with the people doing the work — so questions get answered quickly and feedback is acted on.

Get to Know Our Approach

At a glance

  • 3specialists, each accountable for a defined part of your project
  • Direct contactYou deal with the person responsible — strategy, delivery, or quality.
  • Agreed standardsTerminology, review criteria, and schedules are confirmed before work starts.

Our Team

The people you'll work with.

A small team with clearly defined responsibilities — so you always know who leads strategy, delivery, and quality.

Lambert J., Founder & Chief Executive Officer01

Lambert J.

Founder & Chief Executive Officer

Business Strategy & Client Relationships

Leads business strategy, client relationships, partnerships, and the overall direction of BBB Agency.

lambert@bbbagency.org
Esther O., Translation Operations Director02

Esther O.

Translation Operations Director

Project Delivery & Localization

Coordinates project workflows, deadlines, translator assignments, terminology requirements, and client communication.

esther@bbbagency.org
Samuel E., Director of Linguistic Quality Assurance03

Samuel E.

Director of Linguistic Quality Assurance

Translation Review & Quality

Oversees linguistic review, terminology consistency, accuracy, quality evaluation, and agreed review standards.

samuel@bbbagency.org

Working principles

Meaning and Context

Preserve intent, tone, nuance, and audience expectations.

Consistent Quality

Apply agreed criteria, terminology guidance, and structured review.

Cultural Relevance

Adapt content for the intended audience and market.

Human Judgment, AI-Aware Workflows

Use professional review and appropriate modern tools where suitable.

Reliable Collaboration

Communicate clearly, respect confidentiality requirements, and follow agreed delivery schedules.

Have a project in mind?

Share a few details and we'll recommend the right approach.

Discuss Your Project