01Lambert J.
Founder & Chief Executive Officer
Business Strategy & Client Relationships
Leads business strategy, client relationships, partnerships, and the overall direction of BBB Agency.
lambert@bbbagency.orgAbout
BBB Agency is a multilingual services business built by a small team of language professionals — careful linguistic work, clear communication, and reliable collaboration.
We help agencies, technology teams, and businesses communicate across languages with confidence — whether that means translating and localizing content, reviewing quality, or evaluating how well AI systems handle language.
Our approach starts with understanding: who the content is for, what it needs to achieve, and what quality looks like for you. From there, we apply consistent criteria, respect your terminology and style guidance, and keep you informed throughout.
When you work with us, you work directly with the people doing the work — so questions get answered quickly and feedback is acted on.
Get to Know Our ApproachAt a glance
Our Team
A small team with clearly defined responsibilities — so you always know who leads strategy, delivery, and quality.
01Founder & Chief Executive Officer
Business Strategy & Client Relationships
Leads business strategy, client relationships, partnerships, and the overall direction of BBB Agency.
lambert@bbbagency.org
02Translation Operations Director
Project Delivery & Localization
Coordinates project workflows, deadlines, translator assignments, terminology requirements, and client communication.
esther@bbbagency.org
03Director of Linguistic Quality Assurance
Translation Review & Quality
Oversees linguistic review, terminology consistency, accuracy, quality evaluation, and agreed review standards.
samuel@bbbagency.orgPreserve intent, tone, nuance, and audience expectations.
Apply agreed criteria, terminology guidance, and structured review.
Adapt content for the intended audience and market.
Use professional review and appropriate modern tools where suitable.
Communicate clearly, respect confidentiality requirements, and follow agreed delivery schedules.
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